A basic guide to tracing complicated call flows on an Avaya Aura system. "If I had an hour to solve a problem, I'd spend 55 minutes thinking about the problem and 5 minutes thinking about solutions." ...

Avaya has launched phones and software that it claims will make it easier to intelligently route calls in businesses and call centres. On Monday, the communications firm announced the release of ...

Avaya IX IP Phones – Combining 100 years of experience with intensive end-user research to deliver a more intelligent desktop communications experience. This portfolio addresses a broad set of ...

Avaya is the latest maker of Internet phone equipment that believes it can succeed where Yahoo and Microsoft have struggled: selling instant messaging that's good enough for the business world. The ...

At first glance, it seems surprising that a company with a huge stake in the PBX and carrier worlds would enter the PBX-less phone market. But in reality, it’s not surprising: By adding a solution for ...

In a move to beef up its Internet networking expertise, communications vendor Avaya Inc. has agreed to acquire Ubiquity Software Corp. PLC, a developer of software applications using SIP (Session ...

'We want to have one primary, true UCaaS offering in the market,' Avaya's SVP of business transformation Dennis Kozak tells CRN. Avaya is ending sales of its Powered By Avaya IP Office solution for ...

Who is Avaya and What’s the Latest Avaya News? Avaya Holdings (Avaya) specializes in business communication services. It provides customer experience solutions ranging from on-premises contact center ...

Avaya OneCloud offers a range of VOIP telecoms solutions to allow easy digital communications either inside or outside of your business. Why you can trust TechRadar We spend hours testing every ...

Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you're buying the best. Find out more about how we test. Founded in 2000, Avaya provides ...