Customer service centers are struggling with 50 per cent higher hold times since the beginning of the COVID-19 lockdowns and artificial chat technologies are widely disliked with 76 percent of callers ...
PALO ALTO, Calif.--(BUSINESS WIRE)--Uniphore, the leader in conversational AI and automation, today announced the release of its enhanced Uniphore X platform, the industry’s most comprehensive ...
PALO ALTO, Calif.--(BUSINESS WIRE)--Uniphore, one of the world’s largest AI-native, enterprise SaaS companies, today announced that it has been recognized in ten Gartner Hype Cycle reports focused on ...
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