Canada's taxpayer watchdog says CRA complaints rose 27% this year, driven largely by call centre delays — here's when ...
Federal regulators' move to rescind recently revisited Community Reinvestment Act rules marks a setback for community lenders and dims prospects for a durable overhaul to the way regulators think ...
The Canada Revenue Agency is looking to hire or rehire about 1,700 call centre workers over the next few months to manage an influx of calls during the upcoming tax season. Melanie Serjak, an ...
1:59 Canadians growing frustrated over long CRA service delays Auditor General Karen Hogan’s office placed calls to the CRA’s contact centres over four months this year, asking general questions. The ...