For the director of the National Security Agency, Gen. Paul Nakasone, it means relentlessly tracking adversaries in cyberspace and increasingly... 'Persistent Engagement': The Phrase Driving A More ...

Forbes contributors publish independent expert analyses and insights. Curiosity expert improving engagement, innovation, and productivity. Despite all the attention on quiet quitting, employee ...

Low staff engagement costs the global economy 8.9 trillion US dollars, or 9% of global GDP. Behind this staggering number lies a critical truth: engagement is not just a "nice-to-have" but a business ...

Customer satisfaction and loyalty are at the core of most customer-centric organizations' business goals because a satisfied and loyal customer means increased sales, referrals and profit margin.