Performance improvement processes are an integral part of an ambulatory surgery center’s long-term financial, operational and clinical success. ASCs must maintain a sound and robust performance ...

Humankind has been focused on quality and quality improvement for centuries, and much progress has been made in virtually every arena of society. With some exceptions, quality of life is better than ...

When reviewing job growth and salary information, it’s important to remember that actual numbers can vary due to many different factors—like years of experience in the role, industry of employment, ...

The following article is written by Naomi Kuznets, PhD, senior director and general manager of the AAAHC Institute for Quality Improvement, and comes from the AAAHC Institute for Quality Improvement ...

Almost two decades ago, the landmark report “To Err is Human” compelled healthcare to address the large numbers of hospitalized patients experiencing preventable harm. Concurrently, it became clear ...

In HR and talent management, Performance Improvement Plans (PIPs) have long been the standard approach to addressing performance issues. Ostensibly designed to help employees improve, PIPs often serve ...

A performance improvement plan, or PIP, is a formal, structured and specific plan that outlines a performance problem and steps for improvement. As a company leader, you can use a PIP to develop an ...

Not every business is filled with star employees who consistently meet or exceed the expectations placed on them. For employees who don’t fall into that category, the responsibility of helping them ...

Here’s an open secret of leadership — most leaders hate having performance improvement conversations with their employees. It’s never fun telling someone that their job performance isn’t up to par, ...