Allowing your employees to have input in the business is also a sign that you respect them. You also need to accept the fact that there are some things where your employees are better than you. Giving ...

I recently had similar discussions with two employees in two different industries about what caused them "not to go the extra mile" for their employers. They were both very good employees - smart, ...

During my years in Marketing at Visa, I had the pleasure of working with a group of account executives who were amazingly effective at providing great client service. I've kept in touch with several ...