When was the last time you sent someone a handwritten "thank-you" note of gratitude or appreciation? This morning, I read about a new study on the underestimated benefits of handwritten cards that ...

Why is it that we still get a tiny thrill from checking the mailbox each day? Rationally, we know what’s in there: bills we don’t want, catalogs we never ordered, and that bulky Valpak stuffed with ...

Believe it or not, in this 21st-century world we live in, there is still an appreciation for the handwritten thank-you note. When I present this idea in my trainings, I am often challenged with: But ...

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