If you’ve ever had to call to cancel a subscription you signed up for online in seconds, uncheck a preselected agreement to receive ads in the mail or been tricked into upgrading to a premium economy ...

Some business practices on the internet may not be against the law, but they undermine or manipulate consumer choice. Legal advocates have coined a new name for this practice: dark patterns. Difficult ...

If you’ve ever found yourself struggling to cancel an online subscription, or to deactivate an account on a website, you may have fallen prey to ‘dark patterns’. The Advertising Standards Authority ...

The Central Consumer Protection Authority (CCPA) releasing 18 dark pattern self-audit declarations marks the first time the public can see how some of India’s largest online platforms actually comply ...