Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

AI agents are moving rapidly from experimentation to everyday business use, but choosing the right platform can feel ...

Nemo is designed for accessibility, allowing users to create agents through written instructions, uploaded documents, and ...

Retailers and tech companies are empowering AI agents to make independent decisions, with major announcements expected at the ...

Agentic AI used to augment human contact center agents may lead to new and improved customer service delivery.

Sophie Live evolves remote visual assistance from human-only video support to intelligent-first service, using proprietary Visual AI models to assist service agents and improve outcomes with every ...

The year 2026 is poised to mark a turning point for AI agents in the enterprise. After several years of hype and ...

Zapier reports five workplace AI agent examples that enhance workflows by automating tasks like sentiment analysis, lead ...

Today at NRF 2026, The Home Depot and Google Cloud announced an expansion of their strategic partnership, further advancing the interconnected retail experience with new agentic AI tools that provide ...

Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

Imagine a world where your most tedious tasks, scheduling meetings, analyzing data, or even managing customer inquiries, are handled seamlessly by an intelligent assistant working tirelessly in the ...