Is the smart use of process intelligence the best route to digital transformation? BMW Group thinks so. Over the last eight years, the €155-billion ($US167-billion ...

Just a few years ago, object-centric process mining was a relatively new and experimental concept. Today, it has become the de facto approach to discover, monitor and improve business processes.

NEW YORK & MUNICH--(BUSINESS WIRE)--Celonis, the global leader in Process Mining and Process Intelligence, today announced multiple product enhancements and AI-enabled features during its online ...

The role of IT service management (ITSM) in ensuring the smooth functioning and continuity of business operations has become clearer than ever. There’s increasing evidence that well-managed ITSM ...

Hackett Group and Celonis announce a strategic partnership combining process intelligence, enterprise benchmarking data from 97% of Dow Jones companies, and AI development platforms to help ...

Using data to make business decisions is no longer a luxury; it’s an expectation. For companies looking to grow and gain a ...

In the rush to embrace artificial intelligence (AI), enterprises across industries have encountered a harsh reality: transformation takes more than technology. Two years ago, generative AI captured ...

Federal agencies face growing pressure to modernize outdated IT systems to meet evolving mission demands, improve service delivery and strengthen cybersecurity. But modernization must go beyond ...

AI adoption is accelerating, but results often lag expectations. And enterprise leaders are under pressure to prove measurable ROI from the AI solutions — especially as the use of autonomous agents ...